Track your order online!

If you purchased over the phone, please contact us at 415 585 3825 or email us at webmaster@alexchiu.com

If you have paid with credit card online:

• If you live in USA, the tracking information should have been emailed to you by the USPS automated tracking email system right after your package was shipped.  
• If you live in a foreign country, tracking information won't be available until the package arrives at your country's  custom.  Once tracking is available, it will be emailed to you automatically by USPS system.  But if you ordered International Express Mail service, tracking info will be emailed to you right after the package was shipped.

If you have purchased with PayPal and got a CCNOW.COM receipt via email:

1. Enter the last 4 digits of your credit card number
and two other pieces of information, or
2. Enter your full credit card number
plus one other piece of information.
3. For Paypal orders, enter "PAYPAL" in the credit card box,
enter your email address, plus add one additional piece of information.
4. For wire transfer orders, enter "WIRE" in the credit card box,
enter your email address, plus add one additional piece of information.

If your order was not placed in U.S. dollars, please select the appropriate
currency type if you are entering an order amount.